Welcome to the Paramount Holdings FAQ section — your quick guide to understanding our smart lock products and services. If you have a question that isn’t answered here, feel free to reach out to our support team for personalized assistance.

Q: Do your smart locks work with every door?
A: Yes, our smart locks are designed to fit most standard wood and metal doors commonly used in Pakistan. If you’re unsure about compatibility, simply contact our team, and we’ll help you confirm the best model for your door.

Q: What happens if the battery dies?
A: There’s no need to worry. All our smart locks come with an emergency key and/or an external power port, allowing you to unlock your door even if the battery runs out.

Q: Do you provide installation services?
A: We currently do not provide installation services. However, we make setup easy by offering detailed installation guides, remote support, and recommendations for trusted local technicians in your area.

Q: Is warranty included with your products?
A: Absolutely. Every smart lock from Paramount Holdings includes a 2-year hardware and service warranty, giving you complete peace of mind.

Q: Are your smart locks secure against hacking?
A: Yes. Our smart locks use advanced encryption and secure access protocols to ensure that your property remains protected from unauthorized access.

At Paramount Holdings, we’re committed to providing not only high-quality products but also reliable information and support to help you make the most of your smart security system.